Thank you for shopping with 1ère Avenue! We hope that you'll be delighted with your purchase. In the event that you're not satisfied with your purchase, you may return your order for a full refund within 14 days of receipt*
United states returns:
Please scroll to the bottom of our website and click on "Return Activation". Follow the instructions in order to activate your return labels included inside the package. Contact FedEx for a pick-up or drop off the package at FedEx authorized ship center.
Alternative option: Ship the parcel via the post office. Any FedEx return labels included inside the package can't be used. New labels will be generated at the post office. Indicate "Return of Canadian Merchandise" on the package.
Please scroll to the bottom of our website and click on "Return Activation". Follow the instructions in order to activate your return label included inside the package.
Alternative option: Ship the package via the post office.
Follow the return instructions included inside your package. Please note, failure to comply with our instructions may result in additional charges. Do not hesitate to contact our customer care team for additional details.
Boutique 1ere Avenue
6890 st hubert
Despite our continuing efforts in adjusting the website merchandise with our stock, there will occasionally be some items that appear on the website that are out of stock. If this occurs, a member of our team will immediately contact the client via email. The client will then have the option to get a refund.The merchandise available at 1ereavenue.com is subject to change.
Price Match + 5% Guarantee
In the event that an online retailer is displaying an item at a lower price, we will offer our clientele a price match and an additional 5% discount! See below for the restrictions.
Both items must be identical. Same brand and same color.
All applicable taxes and shipping fees must be added to the product prior to comparing pricing.
The item must not be defective.
The customer must provide the website URL showing the product and pricing details.
We do not match any clearance items. A clearance item is considered discounted 30% or more. This can be due to end of season merchandise or closeout sales.
We accept all major credit cards as well as echeck payments. When an order is placed on our website, your financial information is never shared with the merchant. The system we use (PayPal) helps protect your credit card information with industry-leading security and fraud prevention systems.
Only Canadian orders are subject to a sales tax. Please consult our FAQ page for a tax chart.
Shipping and handling is free for the majority of countries. 1ere Avenue reserves the right to charge a shipping fee for certain areas and/or countries.
* Some restrictions apply. Consult our customer care team for details.